Local orthodontist to give patients a day of appreciation
Dr. Jacqueline de Leon-Estes’s love for her patients doesn’t stop at their teeth, but extends to their hearts.
The orthodontist, along with her staff at Harbour Pointe Orthodontics, is preparing to show her patients just how much they care.
Harbour Pointe Orthodontics will host its third annual Patient Appreciation Day on July 14.
From 10 a.m. to 3 p.m., patients of Harbour Pointe Orthodontics, their families and friends are invited to enjoy a carnival in the parking lot of the practice’s office at 7928 Mukilteo Speedway.
The event is free.
Visitors will be able to dine on hamburgers, snow cones, and popcorn. There will be booths at the carnival with activities such as face painting. There will also be a bouncy house.
“It’s our way of saying ‘thank you’ [to our patients] for having the confidence in us and for being a part of our family and our practice,” de Leon-Estes said.
Harbour Pointe Orthodontics began the tradition of hosting their Patient Appreciation Day in 2010 to celebrate the opening of their Mukilteo Speedway location. Dr. de Leon-Estes and her staff provide everything from the food to the entertainment.
Dr. de Leon-Estes said the event is her way of building a relationship with her patients.
“The patients come here for a reason—they want to get a beautiful smile,” she said. “But, beyond that, there’s always an opportunity to build a relationship.
“When I do this once a year, it’s my way of saying, ‘Thank you and I appreciate having you in my life.’”
The booths are operated by Harbour Pointe Orthodontics staff members as well as volunteers and friends of de Leon-Estes.
“It’s almost like a community effort,” volunteer Nini Perez said. “It gives you a sense of community.”
Perez and her husband, Virgil Perez, are two of de Leon-Estes’s patients who volunteer at the event. In past Patient Appreciation Days, they’ve helped with snow cones and other services.
It is important for a patient and their doctor to have a strong relationship, Nini Perez said.
“It’s really nice, it gives you a sense of security,” she said. “You know that they’re really going to look out for you because you have more than just a professional relationship, but a chance to interact outside work.”
Aida Falloria, another volunteer, said de Leon-Estes does a great job at strengthening the patient-doctor bond.
“She makes sure all her patients are happy and really taken care of,” Falloria said.
Dr. de Leon-Estes looks forward to the event being well attended—more than 250 people have shown up to past events.
She said she enjoys serving her patients as their orthodontist.
“I think the main gist [of the carnival] is for them to really see how important they are to me,” she said.